Summary of Plan
Terra Nova Financial, LLC has developed a business continuity
plan that is designed to back up and restore essential business
functions in the event of an emergency.
This plan addresses risks associated with the firm’s systems
platform, communications, premises and other external factors. The
following has been documented:
- Emergency management procedures
- Customer and Firm Asset Protection
- Staffing requirements and employee communications
- Critical system resources and data recovery
- Network communications
- Continued Business Operations
Alternate facilities have been contracted or established in Illinois
and New York to serve as recovery sites. Network, data and communications
backup is provided through the data center of a major recovery provider,
Sungard Recovery Services, LP.
In the event of a significant business disruption, the Firm plans
to send its customers and its correspondent firms an email from
our back-up customer database stored at a remote location informing
them of the situation and how to contact the Firm. Customers and
correspondent firms may also be notified via the company’s
website which will also be run from a remote location. In the event
that neither of the above methods of communication are available
to the Firm, the Firm will assess which means of communication are
still available to it, and use the means closest in speed and form
(written or oral) to the means that the Firm has used in the past
to communicate with its customers.
Terra Nova identifies and maintains the recovery requirements and
procedures for its key business areas. Senior management reviews
and updates the plans and recovery priorities on a regular basis.
The plan is also tested on an ongoing basis.
This plan is subject to modification and when any material modifications
occur, an updated summary of the plan will be promptly posted on
Terra Nova’s web site and you may also obtain an updated summary
by requesting a written copy by mail.
Updated: February 2007